FREQUENTLY ASKED QUESTIONS
Yes, immediately you make the payment and place the order, we will send you an email. You will also be able to download the content directly on the website.
Sometimes the payment confirmation might take a minute or two to be verified. In such a case, your order will be marked as “Payment pending” or “On hold”. After a few minutes, the payment will be confirmed.
The content that you have paid for is always available for you on our platform on the “My Downloads” page on the menu. You can see them there or using this link : https://www.somasasa.co.ke/account/downloads/
At the moment, we only accept Mpesa payment in two types. The fastest method is provided by iPay Limited. Using this method, the Mpesa on your phone will ask you to confirm if you want to pay a certain amount to Somasasa.
The second method is by sending the payment to our Mpesa number as shown on the order confirmation page.
No. Somasasa provides content in electronic format only. This is usually in PDF and or editable Word format.