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SIMPLIFIED ONLINE SERVICE

Somasasa Kenya
P.O BOX 254712285309 – 00100
GPO
Nairobi Kenya

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes, immediately you make the payment and place the order, we will send you an email. You will also be able to download the content directly on the website.

Sometimes the payment confirmation might take a minute or two to be verified. In such a case, your order will be marked as “Payment pending” or “On hold”. After a few minutes, the payment will be confirmed.

The content that you have paid for is always available for you on our platform on the “My Downloads” page on the menu. You can see them there or using this link : https://www.somasasa.co.ke/account/downloads/

At the moment, we only accept Mpesa payment in two types. The fastest method is provided by iPay Limited. Using this method, the Mpesa on your phone will ask you to confirm if you want to pay a certain amount to Somasasa.

The second method is by sending the payment to our Mpesa number as shown on the order confirmation page.

No. Somasasa provides content in electronic format only. This is usually in PDF and or editable Word format.

You can always contact us on any of the following ways:

  • Using the contact form on this page for general inquiries
  • Email [email protected] for content inquiries
  • Call, SMS or Whatsapp +254712285309 for payment and order inquiries
INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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